Rosetta Stone FAQ: microphone set up display error

I have Rosetta Stone edition three but I cannot do the speaking workout routines mainly because I obtain an error on the microphone set up screen, “1117 An error occurred. voice acknowledgement can be disabled for session” or “1212 there is an error inside the application. ListInputDevicesSpeechMessage.” How can I resolve the error?
The two error messages, Error 1117 and Error 1212, can happen if Rosetta Stone’s voice element cannot entry the microphone. This might be mainly because the product is not configured properly or mainly because the voice element is blocked by an web safety program.
The initial action would be to connect the supplied USB headset microphone and established that since the default product in your computer. soon after that, create a check documenting to ensure that the personal computer is accessing the product correctly. The exact measures for undertaking this depend on what sort of personal computer you have. For total details, please refer towards Headset fast begin Card (see attachment below).
If you have produced positive the fact that laptops settings are appropriate and could make a check documenting but even now obtain the error in Rosetta Stone, then it can be an web safety plan blocking the voice component. This might be the house windows firewall or perhaps a third-party web safety plan that include McAfee, Norton, ZoneAlarm, etc. this could happen even when the firewall is disabled or your subscription towards safety application is expired.